Pinter US

Each Fresh Press has its minimum&#xA0;and&#xA0;recommended&#xA0;brewing and conditioning times. Both of these timings will get you incredible Fresh Beer and Hard Cider, but we would recommend following the recommended time&#xA0;as this will give you better carbonation along with a slightly more complex flavour profile.The brewing times for each Fresh Press can be found in two places:<ul><li style="font-size: 16px;"><a href="https://try.pinter.com/download-app/" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">Within our App</a>: Tap &apos;Start Brewing&apos; then select your chosen Fresh Press, and the calendar will advise on both the Recommended and Minimum times.</li><li style="font-size: 16px;"><a href="https://pinter.com/collections/fresh-beer" target="_blank" rel="noopener noreferrer" style=" text-decoration: none;">On the website:</a> Click on each Fresh Press within the Fresh Beer section of the Shop for its full information, including minimum and extended Brewing &amp; Conditioning times.</li></ul>

Each Fresh Press has its minimum and recommended Brewing and Conditioning times. Both of these timings will get you incredible Fresh Beer and Hard Cider, but we would recommend following the recommended time as this will give you better carbonation along with a slightly more complex flavour profile.The Brewing Times for each Fresh Press can be found on the <a href="https://pinter.com/collections/fresh-beer" target="_blank" rel="noopener noreferrer">website</a>: Click on each Fresh Press within the Fresh Beer section of the Shop for its full information, including minimum and extended brewing times. Additionally these times can be found when starting a brew on the Pinter App.

What are recommended brewing times and what are the benefits?

Brewing

I haven't received my Fresh Beer Club Subscription order

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Subscription

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What is the Pinter?

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What types of Beer and Cider styles do you sell?

What is a Co-Pinter?

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How Can I Suggest a Beer or Collaboration to Pinter?

Can I move my Pinter before Tapping?

Pinter Questions

Can I re-use what's left in the Brewing Dock?

I've removed my Brewing Dock after Brewing, and there's a lot of Fresh Press in the Dock

I can't attach the Brewing Dock to my Pinter

There is a gap between the Brewing Dock and Pinter

My Brewing Dock is broken or has snapped

Attaching the Brewing Dock to the Pinter

Can I turn the Pinter upside down with the Brewing Dock still attached?

There is liquid trapped in my Brewing Dock

Brewing Dock

My Main Cap is stuck

My Main Cap is leaking from the centre

Leaking from around the outside of the Main Cap

My Main Cap has broken

Main Cap

Frothy / Fizzy Pour

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My Active Pour Tap is dripping

My Active Pour Tap is stuck

Do I need to buy a Pinter and an Active Pour Tap together?

How does the Active Pour Tap work?

My Active Pour Tap stopped pouring

My Tap is dripping

My Tap is leaking from around the Tap connection to the Pinter (the Collar)

Active Pour Tap

There is liquid trapped in my Pinter

Core Pinter

Which Carbonation Dial setting should the Pinter be on?

There is noise coming from my Carbonation Dial

My Carbonation Dial is stuck, not turning

My Carbonation Dial is leaking, foaming or bubbling

There is a lot/no noise coming from my Carbonation Dial

Carbonation Dial

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How to use the Hopping Cap?

My Hopping Cap is stuck

Not all of the Hop Oil has gone into the Pinter

My Hopper Inlet is leaking

How and when do I use the Hopper?

What is the Hopper?

I Added the Hopper at the Wrong Time, Will My Beer Be Ruined?

Hopping Inlet & Hopping Cap

The Pinter

When do you release new Fresh Beer and Cider Styles?

How long will my Fresh Press last? Can I use it past its Best Before Date?

How long does the Fresh Beer last in the Pinter once it's Brewed?

Is the Purifier safe?

Why don't all the Fresh Presses come with a Hopper?

Can I mix and match the Brewing Yeasts and Fresh Presses?

Something is missing from my Pinter Pack

My Fresh Press just arrived but it expires soon, is this normal?

Can you recycle the Pinter Packs?

What types of Beer and Cider Fresh Press styles do you sell?

Are the Fresh Presses gluten-free?

What is the ABV of the Fresh Presses?

Are the Fresh Presses vegan or vegetarian?

When do you release new Fresh Press styles?

How do I store my Fresh Press and the Pinter Pack contents?

I’ve lost my Brewing Yeast

Pinter Pack/Fresh Press

Check the status of a refund

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Pinter Warranty Information

Information about our Refunds & Returns Policy

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Refunds & Returns

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The App isn't working

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How do I edit/delete a Pinter from the App?

How to create an account on the App.

I'm not getting your emails

Do you sell Gift Cards or vouchers?

What is the "Refer a Friend" programme?

How to view the Instructions

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How to start a brew in the App

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How do I update my Contact Details?

How do I download the App?

Pinter Packs

How to add a Pinter

How do I log into the App?

How do I change my delivery address?

Website & Pinter App

I received the wrong item

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My order was damaged in transit

Where do you deliver to?

Do you offer gift wrapping or subtle packaging?

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My order has arrived, but it's been damaged or leaked in transit

How much does delivery cost?

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I've received an order I wasn't expecting

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International Shipping

Orders & Deliveries

How to deep clean a Pinter

What type of water should I use with the Fresh Press?

Can I add my own ingredients?

What temperature should I Brew at?

Cold Crashing

How/when do I use the Hopper?

Conditioning Advice

My Brew doesn't taste right

My Brew is flat / is not carbonated

My Brew is too frothy/fizzy

My brew is cloudy - is this normal?

Can I bottle my Fresh Brew?

Unhappy with your Brew?

I forgot to place the Conical on the Main Cap – will it still work?

What are recommended brewing times and what are the benefits?Updated 23 days ago