Articles regarding our refund & returns policies.
There are two ways you can see the status of your refund.From your account: Log into your account on our website, head to "My Account" and scroll down to the order you are expecting to be refunded and you should see its status there.From your...
If you decide to return something to us, you will need to contact our Customer Care Team either via Email or Live Chat with details of your return, within 14 days of receiving the product. The product will need to be unused and in its original...
We offer a 1-year warranty on each Pinter if used as directed, and your warranty is automatically started from the date of delivery.If you are gifting a Pinter then you simply need to send in the giftee's name and email address and we will...
Yes, we offer a 12-month replacement part warranty on the Pinter.Whether or not you're eligible for a refund or return depends on where you are on your Fresh Beer journey. The timeframe in which you can return something depends on the product.We...
Whether or not you're eligible for a refund or return depends on where you are on your Fresh Beer journey. The timeframe in which you can return something depends on the product.We understand that as much as we love the Pinter experience, there...
If your order was unexpectedly refunded and cancelled, it’s likely due to a second subscription being started on an account that already has an active subscription. Some of our offers or promotions, particularly those featured on our homepage, are de